Nationwide Answering Service and Dispatch Center
Cascade Answering Solutions is a Puyallup, Washington based answering and dispatch center offering nationwide services to a wide array of customers. We can take messages, schedule appointments, process orders, assist with class registration, dispatch skilled trade technicians such as plumbers and HVAC repair technicians, page doctors and other medical providers, dispatch taxis and couriers, dispatch security officers, etc.
Fast Answering- We pride ourselves on having one of the lowest answer rates and hold times in the industry. We make a point to make sure we are always fully staffed enough to ensure we answer the phones FAST and only put calls on hold when absolutely necessary.
How You Get Your Messages- The calls we take can be transmitted to you via text, fax, email, secured messaging platform, and a secure web-based portal. There is no additional fee for using any of these messaging methods. We could even setup your messages to be sent over using email and fax simultaneously, in addition to accessing the same messages in your online portal. Within this portal you will have access to older messages, your company directory, and an on-call schedule for after-hour employees.
Gives us a call or email us for more information.
Cascade Answering Solutions - Puyallup, Washington