Nationwide answering & dispatch services 24 hours a day, 7 days a week
Friendly, Professional Operators
Our operators are always friendly, knowledgeable and professional. And we do NOT outsource our operators. Your calls will always be answered by local operators that are trained and employed in-house.
Open 24/7, 365 Days a Year
It doesn't matter what time of day you need us, we can answer your phones full time or part time. As a 24/7 answering service, we are always open.
Superior Customer Service
We want to work as an extension of your business, as if we are actually answering your calls from YOUR office. Get your calls answered FAST with little to no hold time, and with the care and respect that your customers deserve.
Never miss a call. We can answer your phones day, night, or both.
We offer a wide range of communication services to clients all over the country from our call center in the Pacific Northwest. We can take messages, schedule appointments, process orders, dispatch technicians (plumbers, HVAC, etc), taxi cabs, security officers, couriers, and more. We also specialize in medical answering. As such, we fully train our operators in HIPAA compliance.
Message delivery options include: Email delivery, SMS (text) delivery, fax delivery, encrypted message delivery, secure web portal, and many custom options depending on your specific needs. We also utilize Intelligent Dispatching.
info@CascadeAnswering.com
Local: 253-799-0008 or Toll Free: 888-996-0427
Straight forward pricing at competitive rates
NEVER miss a call again! Our friendly and professional telephone operators will answer your phones exactly the way YOU want us to, 24 hours a day. We've been in the industry for a long time, and we've learned that our clients want three things from us as their answering service:
1: Straight forward, transparent pricing.
2: Excellent customer service with every call.
3: The promise that every call will be answered immediately, with less or nonexistent lengthy holds