Security Dispatch Call Center

Medical & General Answering

HVAC & Plumbing dispatching

APPOINTMENT SETTING

SECURITY & COURIER DISPATCHING

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Nationwide answering & dispatch services 24 hours a day, 7 days a week

Friendly, Professional Operators

Our operators are always friendly, knowledgeable and professional. And we do NOT outsource our operators. Your calls will always be answered by local operators that are trained and employed in-house. Our answering service is based just outside of Seattle, WA.

Open 24/7, 365 Days a Year

It doesn't matter what time of day you need us, we can answer your phones full time or part time. As a 24/7 answering service, we are always open.

Or if you only need help with your phones during special or rare circumstances, check out our Emergency Standby Service

Superior Customer Service

We want to work as an extension of your business, as if we are actually answering your calls from YOUR office. Get your calls answered FAST with little to no hold time, and with the care and respect that your customers deserve.

Answering Service Seattle

Never miss a call. We can answer your phones day, night, or both.

We offer a wide range of communication services to clients all over the country from our call center in the Pacific Northwest. We can take messages, schedule appointments, process orders, dispatch technicians (plumbers, HVAC, etc), taxi cabs, security officers, couriers, and more. We also specialize in medical answering. As such, we fully train our operators in HIPAA compliance.

Message delivery options include: Email delivery, SMS (text) delivery, fax delivery, encrypted message delivery, secure web portal, and many custom options depending on your specific needs. We also offer call patching/transferring. 

Click here to learn about Intelligent Dispatching.

For more information you can chat with us online, email us, or give us a call anytime!

info@CascadeAnswering.com

Local: 253-799-0008

Toll Free: 888-996-0427

Straight forward pricing at competitive rates

Never miss a call again! Our friendly and professional telephone operators will answer your phones exactly the way YOU want us to, 24 hours a day.  We've been in the industry for a long time, and we've learned that our clients want three things from us as their answering service: 

1: Straight forward, transparent pricing.

2: Excellent customer service with every call. 

3: The promise that every call will be answered immediately, with less or nonexistent lengthy holds.

would you like more information?

Enter your email address and one of our lead representatives will reach out to you to customize a service plan for your individual needs. We will never send you spam or sell your email address.