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Portland Answering Service
24/7 Answering & Dispatch Services
An Off-Site Extension of Your Business: CAS's Portland Answering Service
Never miss another call with Cascade Answering Solutions, your premier Portland Answering Service committed to delivering top-notch communication solutions tailored to the unique needs of local businesses in the Portland, Oregon area. Our team of dedicated virtual receptionists is here to elevate your business operations, ensuring 24/7 telephone answering coverage, whether you're a small local business or a growing corporation. As the go-to Portland, OR Answering Service, we transcend the role of a traditional call center – we serve as a dependable off-site extension of your business, dedicated to enhancing your customer experience and contributing to your business's success.
In the current dynamic business landscape, our Portland Call Center distinguishes itself with powerful and scalable communication technology, complemented by highly trained operators and virtual receptionists. Our commitment goes beyond answering calls; we aim to turn each interaction into an opportunity for your business to thrive.
Experience the excellence of our Answering Service in Portland, Oregon, and let Cascade Answering Solutions be the catalyst that elevates your customer interactions to the next level. With a focus on delivering exceptional service, we are dedicated to optimizing your customer service and seamlessly becoming a vital part of your business operations. Choose Cascade Answering Solutions as your trusted partner in ensuring your communication needs are met with professionalism and reliability.
No Contracts
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Open 24/7
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U.S. Based
Friendly Operators
Affordable Rates
Our Portland Call Center Provides a Range of Flexible and Personalized Call Management Solutions
Our comprehensive suite of services includes professional message-taking, with the flexibility to receive messages through text, email, fax, or our user-friendly online portal. We prioritize efficiency and accuracy, delivering messages promptly to keep you informed and in control. Whether you're in a meeting, out of the office, or simply need a reliable point of contact, our expert team is here to manage your communications with precision and care.
In addition to general message-taking, CAS's Portland Answering Service offers specialized on-call paging and dispatching services. We understand that urgent situations require immediate attention, and our team is equipped to handle emergency dispatches with speed and accuracy, ensuring that crucial information reaches the right parties promptly.
We also offer appointment scheduling services. Let us take care of organizing your calendar, managing appointments, and providing timely reminders, allowing you to focus on your core business activities without the hassle of scheduling logistics.
Industries We Serve at Our Portland, OR Answering Service
If you don't see your industry listed, that's not a problem! Our virtual receptionists at Cascade Answering Solutions have experience answering calls for a wide variety of businesses. Contact us today to get more information!
Using an Answering Service vs.
Hiring a New Employee
Using an answering service is typically far more affordable than hiring a new employee because it eliminates many costs associated with traditional hiring. When you hire a new employee, you typically have to pay for recruiting and hiring expenses, including advertising, interviewing, background checks, and other administrative costs. You may also need to provide benefits such as health insurance, paid time off, and retirement contributions.
When using an answering service, you pay only for the services provided and do not have to worry about any additional overhead costs. Answering services can also offer more flexibility in terms of coverage and can be customized to meet your specific needs, allowing you to scale up or down as needed. In a nutshell, using an answering service can help you save on staffing costs while still providing quality service to your customers.
Cost Comparison:
In-House Employee
The average wage (before payroll taxes) for a receptionist in Portland, Oregon is $18.65 per hour, or $56,659 per year for an employee working 40 hours a week.
* Source:
Answering Service
When using an answering service, you get a TEAM of trained operators for less than $0.45 per hour on average for 24/7 coverage. Depending on call volume, our service can be as low as $0.13 per hour.
If you are looking for a capable answering service in Portland, you've come to the right place. We also serve several other cities and towns in Oregon, explore our local presence.
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Portland, OR Zip Codes: 97201, 97202, 97203, 97204, 97205, 97206, 97209, 97210, 97211, 97212, 97213, 97214, 97215, 97216, 97217, 97218, 97219, 97220, 97221, 97222, 97223, 97225, 97227, 97229, 97230, 97231, 97232, 97233, 97236, 97239, 97266
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