.png)
.png)
Enhance your business productivity with our San Diego, California answering service! We are available around the clock and at an unbeatable rate - which gives you more time to spend on essential tasks. Our services cover a broad spectrum of virtual support so that operating your company is easier than ever before!
Our Answering Service in San Diego boasts cutting-edge technology and expertise in delivering comprehensive messages, scheduling appointments, and on-call personnel paging. We are confident that all your calls will be connected quickly with extraordinary customer service solutions answered quickly. You can trust our remarkably experienced staff to always provide the utmost level of reliability!
Let us support your business by contacting us now and discovering more about what we can offer!
Let us support your business by contacting us now and discovering more about what we can offer!
Straightforward pricing &
stellar customer service.
At Cascade Answering Solutions, we are devoted to ensuring your customers receive the prompt and professional service they truly deserve! Our 24/7 answering services ensure businesses of all sizes can efficiently manage incoming calls from their customers. With our powerful suite of telephone, email, text messaging and VoIP solutions - backed by state-of-the-art technology that guarantees quick response times for even the busiest phone lines – you'll be able to offer an unparalleled experience for your customer base.
Our San Diego call center features straightforward pricing with no hidden fees. You only pay for the time our operators spend on the phone, that's it!
At our Answering Service in San Diego, we are devoted to providing world-class customer service with each and every interaction. We strive to make the phone call experience as enjoyable and hassle-free as can be while offering detailed solutions in a timely manner. Our team works hard in order to guarantee that all inquiries are handled quickly but professionally so your customers have their needs addressed immediately.
Open 24/7
_edited.png)
U.S. Based
Friendly Operators
No Contracts
_edited.png)
San Diego
Answering Service
These are a few of the industries we answer for.
-
Healthcare
-
Law Firms
-
Plumbers
-
Property Management
-
HVAC Contractors
-
Roofers
-
General Contractors
-
eCommerce
-
Hotels
-
Towing Companies
-
Security Contractors
If you don't see your industry listed, not a problem! We can help most industries with their phone calls. Reach out or click the button below for more info.
The operators in our San Diego, CA call center will ask your callers a specific set of questions, and then send it to you for a call back. Message sending options are email, text, fax, or online portal. You can even do multiple sending options!
Do you have employees that work out in the field, or that are on-call after hours? We can dispatch (or page) your on-call employees using our intelligent dispatching platform. Just send your monthly on-call schedule, and we will route qualifying calls accordingly.
We can transfer (or patch) specific calls to specific people when necessary. For example, our San Diego telephone answering service can act as a daytime switchboard, by transferring calls to various departments, and filtering out the calls you don't want.
That's right! We can schedule your caller's appointments for you, letting your staff concentrate on other tasks. Simply provide us access to your online based scheduling system, provide basic info (the do's and don'ts), and we'll handle the rest!
Does your business in San Diego get a bunch of spam and marketing calls? We can filter out these calls for you. These types of calls are generally a lot shorter than legitimate customer service calls, so the cost for these types of calls will be pennies on the dollar.
We're happy to answer questions! When your callers reach our San Diego Answering Service to get office hours, office contact info, or to ask a basic question - we can help the caller by providing them with this info so you don't have to.
Using an answering service vs.
hiring a new employee.
Using an answering service is typically far more affordable than hiring a new employee because it eliminates many costs associated with traditional hiring. When you hire a new employee, you typically have to pay for recruiting and hiring expenses, including advertising, interviewing, background checks, and other administrative costs. You may also need to provide benefits such as health insurance, paid time off, and retirement contributions.
When using an answering service, you pay only for the services provided and do not have to worry about any additional overhead costs. Answering services can also offer more flexibility in terms of coverage and can be customized to meet your specific needs, allowing you to scale up or down as needed. In a nutshell, using an answering service can help you save on staffing costs while still providing quality service to your customers.
Cost Comparison:
In-House Employee
The average hourly cost
for a Customer Service Representative in San Diego, California is $18.25 per hour, or $63,745 per year for an employee working 40 hours a week.
* Source:
Answering Service
When using an answering service, you get a TEAM of trained operators for less than $0.45 per hour on average for 24/7 coverage. Our answering service in particular can be as low as $0.13 per hour depending on your call volume.
Toll-Free
OR
Send us a message and we will get back to you asap!
Your information is secure, view our privacy policy.
Check out some other California cities that trust Cascade Answering Solutions with their: phone calls: Bakersfield, Chico, Corona, Elk Grove, Escondido, Eureka, Fremont, Fresno, Garden Grove
Hayward, Lancaster, Long Beach, Los Angeles, Modesto, Oakland, Oxnard, Rancho Cucamonga
Redding, Riverside, Roseville, Sacramento, Salinas, San Bernardino, San Diego, San Francisco, San Jose
Santa Barbara, Santa Clarita, Santa Rosa, Stockton, Sunnyvale, Thousand Oaks, Torrance
We also proudly provide services to the following zip codes in California: 90011, 90650, 91331, 94565, 90044, 92336, 92335, 90805, 90250, 90201, 90280, 91342, 92683, 92503, 91911, 93722, 92345, 93307, 92376, 92804, 95076, 92154, 94112, 93033, 95823, 93550, 91710, 92592, 91744, 92509, 95035, 94533, 92704, 93727, 93535, 90706, 93257, 93274, 91709, 91335, 92126, 94544, 92563, 91910, 90003, 92880, 93306, 95630, 92805, 91706