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Knoxville Answering Service

24/7 Answering & Dispatch Services

An Off-Site Extension of Your Business: CAS's Knoxville Answering Service

Introducing Cascade Answering Solutions, your partner for personalized and reliable answering services in Knoxville, Tennessee. As a leading Answering Service in Knoxville, we pride ourselves on offering tailored communication solutions to businesses seeking a competitive edge. Our team of live virtual receptionists is committed to providing a seamless and professional experience, ensuring that your callers receive the attention they deserve, 24/7.


In Knoxville, where business never sleeps, our 24/7 answering service is designed to meet the dynamic needs of your business. We understand the importance of being available at all times, and our live virtual receptionists are here to handle your calls efficiently, day or night. At Cascade Answering Solutions, our Knoxville call center is equipped with powerful communication technology, ensuring that every interaction is managed with precision and care. Elevate your business's customer service with our Knoxville Answering Service, and experience the convenience of having a reliable partner by your side.


At Cascade Answering Solutions, we go beyond traditional answering services. When you choose our answering service in Knoxville, TN, you're choosing a personalized approach to communication. Our live virtual receptionists not only answer calls but also serve as an extension of your business, creating a positive and lasting impression on your clients. Explore the difference Cascade Answering Solutions can make for your business and take the first step towards enhanced customer satisfaction and business growth.

No Contracts
Our answering service does not require contracts
Open 24/7
Our answering service is open 24/7
U.S. Based
Our answering service is US Based
Friendly Operators
Our live telephone call center operators are friendly and helpful_edited.png
Affordable Rates

Our Knoxville Call Center Provides a Range of Flexible and Personalized Call Management Solutions

Our comprehensive suite of services includes professional message-taking, with the flexibility to receive messages through text, email, fax, or our user-friendly online portal. We prioritize efficiency and accuracy, delivering messages promptly to keep you informed and in control. Whether you're in a meeting, out of the office, or simply need a reliable point of contact, our expert team is here to manage your communications with precision and care.


In addition to general message-taking, CAS's Knoxville Answering Service offers specialized on-call paging and dispatching services. We understand that urgent situations require immediate attention, and our team is equipped to handle emergency dispatches with speed and accuracy, ensuring that crucial information reaches the right parties promptly.


We also offer appointment scheduling services. Let us take care of organizing your calendar, managing appointments, and providing timely reminders, allowing you to focus on your core business activities without the hassle of scheduling logistics.

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Industries We Serve at Our Knoxville, TN Answering Service

If you don't see your industry listed, that's not a problem! Our virtual receptionists at Cascade Answering Solutions have experience answering calls for a wide variety of businesses. Contact us today to get more information!

Using an Answering Service vs.
Hiring a New Employee

Using an answering service is typically far more affordable than hiring a new employee because it eliminates many costs associated with traditional hiring. When you hire a new employee, you typically have to pay for recruiting and hiring expenses, including advertising, interviewing, background checks, and other administrative costs. You may also need to provide benefits such as health insurance, paid time off, and retirement contributions.

 

When using an answering service, you pay only for the services provided and do not have to worry about any additional overhead costs. Answering services can also offer more flexibility in terms of coverage and can be customized to meet your specific needs, allowing you to scale up or down as needed. In a nutshell, using an answering service can help you save on staffing costs while still providing quality service to your customers.

Cost Comparison:

In-House Employee

The average wage (before payroll taxes) for a receptionist in Knoxville, Tennessee is $14.46 per hour, or $43,918 per year for an employee working 40 hours a week.

* Source:

Answering Service

When using an answering service, you get a TEAM of trained operators for less than $0.45 per hour on average for 24/7 coverage. Depending on call volume, our service can be as low as $0.13 per hour.  

If you are looking for a capable answering service in Knoxville, you've come to the right place. We also serve several other cities in Tennessee, explore a handful of them in the list provided below.

Tennessee Answering Service

Knoxville, TN Zip Codes: 37902, 37909, 37912, 37914, 37915, 37916, 37917, 37918, 37919, 37920, 37921, 37922, 37923, 37924, 37929, 37931, 37932, 37934, 37938

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