Eugene
Answering Service

The operators in our Eugene, OR Call Center will ask your callers a specific set of questions, and then send it to you for a call back. Message sending options are email, text, fax, or online portal. You can even do multiple sending options!

That's right! We can schedule your caller's appointments for you, letting your staff concentrate on other tasks. Simply provide us access to your online based scheduling system, provide basic info (the do's and don'ts), and we'll handle the rest!

Do you have employees that work out in the field, or that are on-call after hours? We can dispatch (or page) your on-call employees using our intelligent dispatching platform. Just send your monthly on-call schedule, and we will route qualifying calls accordingly.

Does your business in Eugene get a bunch of spam? We can filter out these calls for you. These types of calls are generally a lot shorter than legitimate customer service calls, so the cost for these types of calls will be pennies on the dollar.

We can transfer (or patch) specific calls to specific people when necessary. For example, our Eugene telephone answering service can act as a daytime switchboard, by transferring calls to various departments, and filtering out the calls you don't want.

We're happy to answer questions! When your callers call in to our Eugene Answering Service to ask a basic question about office hours, office contact info such as email or fax numbers, general questions, we can help! We won't take a message or transfer calls like this if it's something we can help with.